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Fountain City Recreation

FCRC REFUND POLICY

Please review Fountain City Recreation Commission's (FCRC) Refund Policy below.
 

REFUNDS: The following instances shall qualify for full or partial refund of registration fees paid to the Fountain City Recreation Commission:

  • Player or parent changes their mind prior to the first practice of the season. This will result in a full refund less a $25.00 processing fee.
  • Player sustains a season ending injury* prior to the start of the practice season. This will result in a full refund less a $25.00 processing fee.
  • Player moves from the territory prior to the start of the practice season. This will result in a full refund less a $25.00 processing fee.
  • Player or parent changes his/her mind about participating in a sport prior to the first game of the season (but after practices have begun). This will result in a 50% refund.
  • Player sustains a season ending injury* prior to the first game of the season (but after practices have begun). This will result in a 75% refund.

NO REFUNDS: The following instances shall not qualify for any refund of registration fees paid to the Fountain City Recreation Commission:

  • Player withdraws from participation after the first game for ANY reason.
  • Player has been removed from the team for Code of Conduct violations by the player or the parent.
REFUND CONDITIONS:
  • Refunds are at the sole discretion of the Fountain City Recreation Commission.
  • All refunds are made by Fountain City Recreation Commission business check. No refunds will be credited to any bank card.
  • All refund requests shall be sent in writing to [email protected] with a detailed explanation and reasoning.
  • All refunds are verified with the credit card company. The refund check is made out and mailed to the person who is listed on the credit card, at the address provided by the credit card company. If the registration fee is paid by mail-in check, said check will be verified that it cleared the bank prior to any refund being made.
  • All refunds are subject to a $25.00 processing fee.
  • All refunds are processed by the Treasurer of the Fountain City Recreation Commission.
  • Note that kids are often turned away because the teams are full. Your child has taken a spot that could have gone to another player.
  • (*) Season ending injury refunds shall only be granted upon receipt of a copy of a signed doctor's note.

Fountain City Recreation Commission

P.O. Box 5002 
Knoxville, Tennessee 37928
Phone : 865-236-1453
Email : [email protected]
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