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Fountain City Recreation

FCRC Refund Policy

Please carefully review Fountain City Recreation Commission's (FCRC) Refund Policy below.

By action of completing your registration for any and all athletic programs provided by Fountain City Recreation Commission, the parent / guardian, spouse, and participant(s), also known as the Registrant, acknowledges that they have read all the terms of this FCRC Refund Policy and fully understand its terms and appreciates and willingly agrees to all the terms freely and voluntarily without any inducement.

In consideration of being allowed to participate in any way in Fountain City Recreation Commission, Inc.’s athletic programs, the Registrant acknowledges, appreciates, and willingly agrees that:
  • The Registrant understands that each athletic program and season include several upfront expenses that FCRC pays in order to prepare and allow the athletic season to happen. These expenses are covered by a $30 non-refundable fee amount per participant that is included in the overall participant’s registration fee that will not be refunded regardless of whether the season takes place or not.
  • The Registrant understands that the terms of any refunds stated within this policy only apply to those participants who paid their original registration fees in FULL prior to the refund request.
  • The Registrant understands that if they do not pay their registration fees in FULL at the beginning of the athletic season, their refund will be adjusted accordingly at the time of the refund request.
REFUNDS: The following instances shall qualify for refund of registration fees paid to the Fountain City Recreation Commission:
  • The Registrant changes their mind about participating prior to the first practice of the season. The participant will receive all but the $30 non-refundable fee of the original fees paid.
  • The participant sustains a season ending injury* prior to the start of the practice season. The participant will receive all but the $30 non-refundable fee of the original fees paid.
  • The Registrant moves away from the community prior to the start of practices and will be unable to participate. The participant(s) will receive all but the $30 non-refundable fee of the original fees paid.
  • The Registrant changes their mind about participating prior to the first game of the season (but after practices have begun). The participant(s) will receive 50% of their remaining fees paid less the $30 non-refundable fee.
  • The participant sustains a season ending injury* prior to the first game of the season (but after practices have begun). The participant will receive 75% of their remaining fees paid less the $30 non-refundable fee.
NO REFUNDS: The following instances shall not qualify for any refund of registration fees paid to the Fountain City Recreation Commission:
  • The Registrant withdraws from participation after the first game for ANY reason.
  • The Registrant has been removed from the team by FCRC for Code of Conduct violations by the participant, parent / guardian, and/or spouse.
REFUND CONDITIONS:
  • All refund requests shall be sent in writing to [email protected] with a detailed explanation and reasoning.
  • Refunds are at the sole discretion of the Fountain City Recreation Commission.
  • All refunds are made by Fountain City Recreation Commission business check. No refunds will be credited to any bank card.
  • All refunds are verified with the credit card company. The refund check is made out and mailed to the person who is listed on the credit card and/or in our system as the point of contact. The refund will be sent to the address provided in our system and/or by the credit card company. If the registration fee is paid by mail-in check, said check will be verified that it cleared the bank prior to any refund being made.
  • All refunds are processed by the Treasurer of the Fountain City Recreation Commission.
  • Note that participants are often turned away because the teams are full. Note that your participant has taken a spot that could have gone to another participant.
  • (*) Season ending injury refunds shall only be granted upon receipt of a copy of a signed doctor's note.

COVID-19 REFUND POLICY:

In years past, despite weather challenges, we have always sought to make sure that each team is able to compete in at least 10 games during our various athletic seasons. In these still uncertain times, we will do our absolute best to work around the challenges that still lay before us concerning COVID-19. Should the City of Knoxville and/or other governing authorities choose to limit play as they did last year, there could be a chance we are not able to provide at least 10 games.

By action of completing your registration for any and all athletic programs provided by Fountain City Recreation Commission, the parent / guardian, spouse, and participant(s), also known as the Registrant, acknowledges that they have read all the terms of this FCRC Refund Policy and fully understand its terms and appreciates and willingly agrees to all the terms freely and voluntarily without any inducement.

In consideration of being allowed to participate in any way in Fountain City Recreation Commission, Inc.'s athletic programs, the Registrant acknowledges, appreciates, and willingly agrees that:
  • THE REGISTRANT, SPOUSE, AND PARTICIPANT(S) KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS; and
  • The risk of COVID-19 disrupting athletic related events including but not limited to games and practices does exist; and
  • The Registrant understands and willingly agrees that in the event the athletic season is cancelled due to COVID-19, the terms of any refunds stated within this policy only apply to those participants who paid their original league fees in FULL prior to the cancellation; and
  • The Registrant understands and willingly agrees that if they do not pay in FULL at the beginning of the athletic season and in the event that the season is cancelled due to COVID-19, their refund will be adjusted accordingly at the time of the cancellation; and
  • All participants will receive all but the $30 non-refundable fee of the original fees paid if the season is CANCELLED BEFORE the first scheduled GAME 1. Following Game 1, all refunds will be based off the remaining fees paid less the $30 non-refundable fee.
  • All participants will receive 75% of their remaining fees paid if the season is CANCELLED AFTER GAME 1 has been played and BEFORE the scheduled GAME 3.
  • All participants will receive 60% of their remaining fees paid if the season is CANCELLED AFTER GAME 3 has been played and BEFORE the scheduled GAME 5.
  • All participants will receive 40% of their remaining fees paid if the season is CANCELLED AFTER GAME 5 has been played and BEFORE the scheduled GAME 7.
  • All participants will receive 25% of their remaining fees paid if the season is CANCELLED AFTER GAME 7 has been played and BEFORE the scheduled GAME 8.
  • There will be NO REFUND given after game 8 has been played.
We appreciate your understanding of this FCRC Refund Policy and thank you for choosing to participate in FCRC athletic programs. We look forward to another successful season at Fountain City Recreation Commission.

Fountain City Recreation Commission

P.O. Box 5002 
Knoxville, Tennessee 37928
Phone : 865-236-1453
Email : [email protected]
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